Designed team and operational structure to identify deviations in performance and availability. This team ensured rapid responses to potential issues for critical systems; raised system availability from 97.75. Spearheaded deployment of "splunk" based monitoring in addition to legacy monitoring (hp bsm, rum site Scope) to monitor Capital One online applications, directly aiding in reduction of "mean time to detect and restore (mttd and mttr. Successfully renegotiated vendor support contracts saving over 1mm on several occasions; gained deep expertise in working with major outsourcing vendors using such as ibm, hp, wipro, cognizant, verizon. Key contributor in developing and implementing the strategy and implementation for three large company integrations; achieved significant efficiencies of scale and standardized processes that maintained service quality throughout the transition. Candidate Info 5, it senior Manager, responsible for the delivery of all client software implementations, maintenance and support. Manage a team of more than forty developers and oversee the support of more than 40 client software implementations. Create short-term and long-term business objectives for the team.
It senior Manager - movie applications infrastructure support. Leading operations support for a large portfolio of enterprise wide mission critical application environments with a wide variety of technologies and complexities. Created a command center to identify and resolve potential or actual system breakdowns to minimize risk and downtime. Headed a diverse team of 300, to support enterprise wide and mission critical it infrastructure and application environments. Service delivery and Vendor Relationship Manager for a global outsourcing contract worth 20MM/annum. Built a reputation for hiring and developing top talent and motivating teams that consistently exceeded expectations. Designed and managed, a state of the art command center with detailed 24x7 monitoring, technicians and incident management, that quickly detected suboptimal conditions and enabled a fast response and minimized downtime.
Three platforms serviced multiple lines of Business as Enterprise Applications. Oversaw it portfolio tracking, deliveries and Budget that grew from 2M to 6M/yr over 5 years. Established an it architecture roadmap and governance oversight with monthly business reviews to control investment growth /-5 yearly budget variance. Renegotiated a long-term it contract for Application Service Provider (ASP) saving.6m over 5 years. Upgraded a configurable web based cots package to meet corporate security standards which reduced internal it audit findings to zero. Proposed alternative cots solution and partnered with executive business customers to reduce 2MM/yr reliance on external forecasting service. Led initiative from idea, through rfp, to implementation and created internal it business case with 716K 5 year npv and license saving 500K/yr. Recruited 10 associates and developed it managers and bsa's, coached 2 associates who earned promotions. Introduced process improvements with internal team focus on Requirements Management and Change management practices to reduce critical incidents to zero while achieving 99 uptime.
Sample : Resume, my career
Conducted Statement of Work (SoW) analysis and stratification of suppliers, established appropriate domains, and enhanced sourcing strategy thereby cutting 12 weeks from the sourcing process. Drove employee engagement, diversity, workforce planning, and mentoring efforts for 31 employees. Assessed it boeing Australia footprint (in-country) and recommended enhancements related to people, process, and technology to save 35m over five years by eliminating redundancy and leveraging economies of scale. Served as it lead for recruiting students from North Carolina State and the Institute of Advanced Analytics in Raleigh, nc; hired 30 personnel. Supervised 30 personnel and one manager.
It senior Manager, managed a staff of 20 through the pre and post operation conversion cleansing effort required to successfully convert over 5M customers to a state of the arts Customer care and Billing platform (amdocs's "Ensemble evolution Solution. Streamlined company operations by converting all customers to a new billing platform, minimizing customer impact upon conversion. Delivered a 300M project on time and under budget utilizing 11 vendors, 3 countries, and 6 time zones. Managed the post Conversion cleansing effort, verification, and validation for 5 databases. Candidate Info 3, it Senior Manager, lead an it portfolio (Resource, technology, and Budget) that grew from 4 to 13 associates over 5 years resulting in the integration of 7 new it platforms.
You can also find resume templates and resume examples to work from, plus a cover letter builder to help you with that other crucial application document. It Senior Managers are in charge for maintaining computer and information systems in a company. Tasks these professionals complete are recruiting and training it staff, assessing user needs, planning budgets, upgrading hardware and software systems, ensuring system security, and solving technical issues. The ideal candidate should showcase in his or her resume leadership, experience in it, project management expertise, teamwork, and organizational skills. Eligible example resumes display a bachelors Degree in computer science, information technology, or software engineering. Looking for job listings?
It Senior Manager Jobs page. 1, it senior Manager / Executive, directed Strategy, planning, and Portfolio management Organization for boeing it business Systems and stood up the Project Management Office (PMO). Managed a 315M portfolio and instituted best practices (automation, sefl-service reporting and workflow implementations) to execute and track top projects. Developed an outsourcing strategy and stratified the supplier base. I was continuously sought by senior executives for strategic skills in "coded" projects. I drove benchmarking efforts against the industry to seek best practices on project execution, vendor management, and workforce planning. Drove a lean process and long-range business plan via a value stream mapping (VSM) exercise with stakeholders to save more than 800 hours of labor.
On your resume, which comes first - job title or company
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Banking and Financial Services Resume Examples. Resume for Offshore banking/Investments Executive : In this resume, the jobseeker uses a strong branding statement and simple keyword section. Cover Letter for Offshore banking/Investments Executive : In this uninvited homework cover letter, the jobseeker effectively uses a bulleted section. Business Resume Examples, resume for International Business Management Executive : This resume uses a headline, followed by a simple collection of keywords. Human Resources Resume Examples, sample resume for VP/Director of Human Resources : Also in our Corinthian style, and also featuring an Areas of Expertise keyword section, this resume is a great example. Resume for Training Executive : In this resume, the jobseeker employs a format that enables her to present testimonials. She also clearly delineates clients and projects. It (Internet Technology) Resume Examples. Resume for Information Technology senior Manager : In this sample resume, the jobseeker deploys several effective elements at the top of her resume to convey what she has to offer.